Is so lame…

We tried to order internet for our apartment today online (we are currently leeching our neighbors wi-fi). So we got through the entire process of filling out all the forms. We go to submit our transaction, and then Comcast’s site directs us to a live chat box where I chatted with one of their representatives to “finish the transaction”. Long story short, the residents who lived here before us didn’t pay their Comcast internet bill for the past couple of months. Because of this, we have to go to a Comcast center with a valid ID and proof of our lease before they will allows us to order internet.

Why should we have to suffer for the shortcomings of the previous residents…?